Bridging the gap between sustainable housing and affordable housing : the required Critical Success Criteria (CSC)

Abstract

Studies on specific critical success criteria (CSC) for performance measurement of sustainable affordable housing projects are limited. This study aims to identify and classify the various CSC from the views of affordable housing experts around the world. 21 CSC were identified from a comprehensive literature review followed by a questionnaire survey on the identified 21 CSC. With 51 responses, the data were analyzed. Factor analysis indicated that the various CSC can be grouped into six components: household satisfaction CSC, stakeholders' satisfaction CSC, house operation cost CSC, time measurement CSC, location affordability cost CSC and quality-related CSC. Practically, the findings of this study can serve as a guide for assessing the performance of affordable housing projects as well as serving as a guide to developers, NGOs and government agencies in the allocation of resources for the provision of sustainable affordable housing. Future study would investigate the interrelationship between critical success criteria and critical success factors for sustainable affordable housing.