Please use this identifier to cite or link to this item:
PIRA download icon_1.1View/Download Full Text
DC FieldValueLanguage
dc.contributorSchool of Designen_US
dc.creatorWan, CKBen_US
dc.creatorPark, Sen_US
dc.rightsPosted with permission of the author.en_US
dc.subjectSmart tourism innovationen_US
dc.subjectDesign thinkingen_US
dc.subjectService designen_US
dc.subjectEudaimonic tourism experienceen_US
dc.subjectCultural tourismen_US
dc.titleDevelopment of a design toolkit for memorable and meaningful smart tourism innovationen_US
dc.typeConference Paperen_US
dcterms.abstractGoals and purposes of the research: This proposal presents a work-in-progress that invites researchers and professionals who are interested in using design methods to create meaningful tourism propositions for their smart tourism initiatives. With the support of a design team, the goal of this project is to develop a design toolkit that enables a multi-disciplinary design team (i.e., designer and non-designer) to perform exploration, ideation, and concept development. The ENTERXchange can connect interested collaborators so that they can work together on the development of such a design toolkit.en_US
dcterms.abstractResearch background: The tourism experience and its contribution to tourists’ wellbeing are important considerations in tourism development. Many travelers deliberately seek meaningful experiences on their journeys. Recent academic research in tourism and positive psychology recognize this as eudaimonia: experiences are intrinsically valuable and significant, hence memorable and meaningful to tourists. Furthermore, offering eudaimonic tourism experiences can create a more sustainable tourism service. Smart technologies often play roles in supporting such a transformation. Although both design thinking and service design adopt a user-centered approach, current methods fall short of addressing experiential factors and implicit personal factors pertaining to eudaimonia. Using culture tourism as the context, this study comprises two stages: the first stage identifies explicit experiential and implicit psychological dimensions about the eudaimonic tourism experience. Then, the second stage, as a result of this collaboration, incorporates insights into the development of a design toolkit.en_US
dcterms.abstractMethodology: The study adopts an iterative participatory action research approach. The study will be conducted using online design sprint sessions via an online collaborative platform with the support of our design team. The study will be conducted in three steps: our research team will work with collaborators on a specific design brief. Then, the collaborator will receive a set of design tools with instructions and supports (e.g., design brief and tasks) to accomplish specific design tasks. Lastly, a follow-up interview will aid the improvement of the toolkit.en_US
dcterms.abstractContributions and implications: Collaborators will contribute to the development of the first design toolkit dedicated to the tourism industry. Such a toolkit supports tourism innovation and facilitates multidisciplinary design team members who are involved in a design process. The toolkit development process will also be published in academic journals.en_US
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationENTER eTOURISM CONFERENCE 2021: International Federation of IT and Travel & Tourism - Virtual conference, Hong Kong, 19-22 Jan 2021 (Abstract) (Presentation)en_US
dc.description.validate202108 bcrcen_US
dc.description.oaOther Versionen_US
Appears in Collections:Conference Paper
Files in This Item:
File Description SizeFormat 
a0825-n01_1870.pdf346.34 kBAdobe PDFView/Open
Open Access Information
Status open access
File Version Other Version
Show simple item record

Page views

Citations as of Jun 26, 2022


Citations as of Jun 26, 2022

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.