Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/83767
DC FieldValueLanguage
dc.contributorDepartment of Business Studies-
dc.creatorWeerakoon, Mekala Kumari-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/2058-
dc.language.isoEnglish-
dc.titleService quality in retail banking : a comparative study-
dc.typeThesis-
dcterms.abstractNil-
dcterms.accessRightsopen access-
dcterms.educationLevelM.Phil.-
dcterms.extent276 leaves : ill. ; 30 cm-
dcterms.issued1999-
dcterms.LCSHBanks and banking -- China -- Hong Kong -- Quality control-
dcterms.LCSHBanks and banking -- Customer services -- China -- Hong Kong-
dcterms.LCSHConsumer satisfaction -- China -- Hong Kong-
dcterms.LCSHConsumer behavior -- China -- Hong Kong-
dcterms.LCSHHong Kong Polytechnic University -- Dissertations-
Appears in Collections:Thesis
Show simple item record

Page views

10
Last Week
0
Last month
Citations as of Sep 24, 2023

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.