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http://hdl.handle.net/10397/82339
| Title: | APQC Process Classification Framework | Authors: | Tsui, Eric | Issue Date: | 2019 | Abstract: | This lecutre is about the design and an excellent of business processes. Established frameworks from the American Productivity and Quality Council (APQC) is introduced. | Keywords: | Industrial management Workflow -- Management |
| Appears in Collections: | Open Educational Resources |
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