Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/82339
Title: APQC Process Classification Framework
Authors: Tsui, Eric
Issue Date: 2019
Abstract: This lecutre is about the design and an excellent of business processes. Established frameworks from the American Productivity and Quality Council (APQC) is introduced.
Keywords: Industrial management
Workflow -- Management
Journal: PolyU Open Educational Resources Portal
Appears in Collections:Open Educational Resources

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