Rising Cyber Threats: Lessons from Starbucks' Recent Incidents

Abstract

<p align="justify">As businesses increasingly digitalize their services, cyber-attacks have become a major threat, causing disruptions and data breaches. Starbucks has faced multiple incidents, including a 2024 ransomware attack on its supply chain provider Blue Yonder, which disrupted staff payments, and a 2022 data breach in Singapore, where customer data was stolen due to poor account management by a contracted agency. These attacks damage reputation, erode customer trust, and can lead to legal consequences and financial losses. <p align="justify">随着企业日益将其服务数字化，网络攻击已成为一项重大威胁，频频导致业务中断和数据泄露。星巴克（Starbucks）就曾数次遭遇此类事件：包括 2024 年其供应链服务商 Blue Yonder 遭受勒索软件攻击，导致星巴克员工薪资发放中断；以及 2022 年新加坡发生的数据泄露事件——由于合作的外包代理机构账户管理不善，导致客户数据被窃取。这些攻击不仅损害了企业声誉、削弱了客户信任，还可能带来法律后果和严重的财务损失。