The Artisanal Home: A Case of K11 ARTUS

Abstract

<p align="justify">K11 ARTUS, a luxury serviced residence at Victoria Dockside in Hong Kong, blends the comforts of home with hotel convenience for both short- and long-term stays. Embracing the “Artisanal Home” concept, it showcases curated works by Chinese craftsmen and international designers, enhanced by interactive experiences using QR codes and AR technology. Residents benefit from the AMICI Digital Concierge, offering 24/7 support via popular messaging apps, and can order food or shop from the adjacent K11 Musea mall through in-room IPTV. Challenges include ensuring accurate artwork information, managing insurance and legal issues, and addressing privacy concerns with digital services. <p align="justify">K11 ARTUS 寓馆（位于香港维港文化汇 Victoria Dockside 的奢华服务式住宅）将家一般的舒适感与酒店的便利性完美结合，致力于满足短期及长期住宿的需求。寓馆秉承“匠心寓所”（Artisanal Home）的设计理念，展示了由中国工匠和国际设计师精心创作的艺术臻品，并结合二维码和增强现实（AR）技术为住客带来丰富的互动式体验。住客不仅可享用 AMICI 数码礼宾服务，通过主流即时通讯软件获得 24/7 全天候支持，还能通过客房内的互动电视系统（IPTV），在毗邻的 K11 MUSEA 购物艺术馆进行订餐或购物。然而，该寓馆也面临着诸多挑战，包括确保艺术品信息的准确无误、管理相关的保险与法律事务，以及应对数字化服务中的隐私安全考量。