Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/114536
| DC Field | Value | Language |
|---|---|---|
| dc.creator | Fung, Clare | - |
| dc.creator | Lo, Ada | - |
| dc.identifier.uri | https://oer.lib.polyu.edu.hk/concern/works/p5547r99h | - |
| dc.language.iso | eng | - |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.subject | China -- Hong Kong | - |
| dc.subject | Cable cars (Streetcars) | - |
| dc.subject | Customer services -- Management | - |
| dc.subject | Tickets | - |
| dc.title | Queue Management Optimization: A Case of Ngong Ping 360 | - |
| dc.type | Case Study | - |
| dc.type | OER | - |
| dcterms.abstract | Ngong Ping 360’s EQ-Pass electronic queueing system streamlines ticketing and reduces on-site waiting, but still requires visitors to collect tickets at the counter, unlike competitors’ fully online systems. This extra step, along with potential confusion for tourists and remaining bottlenecks at peak times, limits the overall effectiveness and convenience of the experience. | - |
| dcterms.issued | 2025 | - |
| Appears in Collections: | Open Educational Resources | |
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