Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/114532
DC FieldValueLanguage
dc.creatorFung, Clare-
dc.creatorLo, Ada-
dc.identifier.urihttps://oer.lib.polyu.edu.hk/concern/works/4x51hj490-
dc.language.isoeng-
dc.publisherHong Kong Polytechnic University-
dc.subjectHospitality industry -- Information technology-
dc.subjectHotel management-
dc.subjectArtificial intelligence-
dc.titleManaging AI Employees: Embracing Digital Labor in Human Resource Management-
dc.typeCase Study-
dc.typeOER-
dcterms.abstractArtificial intelligence is transforming hospitality by introducing “digital workers”—AI agents managed like human employees. While this approach promises greater efficiency and accountability, it raises concerns about job displacement, workplace competition, and the practical challenges of integrating AI into traditional organizational structures and departmental roles.-
dcterms.issued2025-
Appears in Collections:Open Educational Resources
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