Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/114532
| DC Field | Value | Language |
|---|---|---|
| dc.creator | Fung, Clare | - |
| dc.creator | Lo, Ada | - |
| dc.identifier.uri | https://oer.lib.polyu.edu.hk/concern/works/4x51hj490 | - |
| dc.language.iso | eng | - |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.subject | Hospitality industry -- Information technology | - |
| dc.subject | Hotel management | - |
| dc.subject | Artificial intelligence | - |
| dc.title | Managing AI Employees: Embracing Digital Labor in Human Resource Management | - |
| dc.type | Case Study | - |
| dc.type | OER | - |
| dcterms.abstract | Artificial intelligence is transforming hospitality by introducing “digital workers”—AI agents managed like human employees. While this approach promises greater efficiency and accountability, it raises concerns about job displacement, workplace competition, and the practical challenges of integrating AI into traditional organizational structures and departmental roles. | - |
| dcterms.issued | 2025 | - |
| Appears in Collections: | Open Educational Resources | |
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