Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/114525
| DC Field | Value | Language |
|---|---|---|
| dc.creator | Lo, Ada | en_US |
| dc.creator | Fung, Clare | en_US |
| dc.identifier.uri | https://oer.lib.polyu.edu.hk/concern/works/3t945r30c | - |
| dc.publisher | Hong Kong Polytechnic University | en_US |
| dc.subject | Airlines | en_US |
| dc.subject | Customer loyalty programs | en_US |
| dc.subject | Customer loyalty | en_US |
| dc.subject | Japan | en_US |
| dc.subject | Airlines --Marketing | en_US |
| dc.title | ANA’s Financial Services – Enhancing Loyalty Through Innovation | en_US |
| dc.type | Case Study | en_US |
| dcterms.abstract | All Nippon Airways (ANA) offers a variety of co-branded credit cards and digital payment options to boost loyalty and customer engagement. However, limited advertising, strict eligibility requirements, and Japan-centric benefits restrict the appeal and accessibility of ANA’s financial services, especially for international customers and overseas Mileage Club members. <p align="justify">全日空(ANA)推出了多样化的联名信用卡和数字支付选择,以提升会员忠诚度与客户参与度。然而,由于宣传推广有限、申请门槛严格以及福利高度本土化(以日本国内为主),这些金融服务的吸引力和普及度受到了限制,对于国际客户和海外的“全日空里程俱乐部”(Mileage Club)会员而言尤为如此。 | en_US |
| dcterms.alternative | 全日空航空的金融服务 — 通过创新提升忠诚度 | en_US |
| dcterms.issued | 2025 | - |
| dc.relation.publication | unpublished | en_US |
| dc.description.oa | Not applicable | en_US |
| Appears in Collections: | Open Educational Resources | |
Access
View full-text via https://oer.lib.polyu.edu.hk/concern/works/3t945r30c
Google ScholarTM
Check
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.



