Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/114525
DC FieldValueLanguage
dc.creatorLo, Adaen_US
dc.creatorFung, Clareen_US
dc.identifier.urihttps://oer.lib.polyu.edu.hk/concern/works/3t945r30c-
dc.publisherHong Kong Polytechnic Universityen_US
dc.subjectAirlinesen_US
dc.subjectCustomer loyalty programsen_US
dc.subjectCustomer loyaltyen_US
dc.subjectJapanen_US
dc.subjectAirlines --Marketingen_US
dc.titleANA’s Financial Services – Enhancing Loyalty Through Innovationen_US
dc.typeCase Studyen_US
dcterms.abstractAll Nippon Airways (ANA) offers a variety of co-branded credit cards and digital payment options to boost loyalty and customer engagement. However, limited advertising, strict eligibility requirements, and Japan-centric benefits restrict the appeal and accessibility of ANA’s financial services, especially for international customers and overseas Mileage Club members. <p align="justify">全日空(ANA)推出了多样化的联名信用卡和数字支付选择,以提升会员忠诚度与客户参与度。然而,由于宣传推广有限、申请门槛严格以及福利高度本土化(以日本国内为主),这些金融服务的吸引力和普及度受到了限制,对于国际客户和海外的“全日空里程俱乐部”(Mileage Club)会员而言尤为如此。en_US
dcterms.alternative全日空航空的金融服务 — 通过创新提升忠诚度en_US
dcterms.issued2025-
dc.relation.publicationunpublisheden_US
dc.description.oaNot applicableen_US
Appears in Collections:Open Educational Resources
Access
View full-text via PolyU eLinks SFX Query
Show simple item record

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.