Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/114517
Title: Harnessing AI for Enhanced Scheduling: A Case of Orquest
Authors: Fung, Clare
Lo, Ada
Issue Date: 2025
Abstract: Orquest uses AI-driven workforce management to optimize staff scheduling for companies like McDonald’s and ZARA, improving efficiency and employee satisfaction. While AI streamlines scheduling and reduces administrative workload, challenges remain in ensuring data quality, digital literacy, and maintaining the human touch needed to address nuanced employee needs and well-being.
Keywords: Scheduling
Personnel management
Artificial intelligence
Publisher: Hong Kong Polytechnic University
Appears in Collections:Open Educational Resources

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