Leveraging AI for Internal Communications: Opportunities and Challenges

Abstract

<p align="justify">AI is transforming internal communications by enabling faster content creation, personalized messaging, and real-time translation, boosting productivity and engagement. However, challenges remain around content accuracy, potential bias, and data security, as organizations must ensure that AI-generated communications are reliable and sensitive information is protected from privacy and cybersecurity risks. <p align="justify">人工智能（AI）正通过实现更快速的内容创作、个性化信息推送和实时翻译，彻底改变企业内部沟通方式，从而显著提升工作效率与员工参与度。然而，在内容准确性、潜在偏见和数据安全方面仍存在挑战，因为企业必须确保 AI 生成的沟通内容真实可靠，并保护敏感信息免受隐私泄露和网络安全风险的威胁。