Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/9975
Title: Continued usage of technology versus situational factors: An empirical analysis
Authors: Cho, V 
Cheng, TCE 
Hung, H 
Keywords: Continued usage of technology
Empirical analysis Hong Kong
Situational factors
Issue Date: 2009
Publisher: Elsevier
Source: Journal of engineering and technology management, 2009, v. 26, no. 4, p. 264-284 How to cite?
Journal: Journal of engineering and technology management 
Abstract: Mainstream technology management literature suggests that research on continued usage of technology is largely based on two perspectives, namely (i) a forward-looking perspective that underpins the technology acceptance model (TAM), and (ii) a retrospective perspective that is based on the expectation disconfirmation theory (EDT). We propose an extended framework to re-examine continued usage of technology by combining these two perspectives and incorporating individual, social and environmental factors as additional variables. Our study, in the context of users' continued usage of e-learning tools, reveals that in addition to user satisfaction and perceived usefulness, self-efficacy, system service support and social pressure are significant factors that affect continued usage of technology. Our findings enrich the theoretical framework of continued usage of technology, and provide e-learning developers with managerial insights on how to entice learners to continue using their e-learning tools.
URI: http://hdl.handle.net/10397/9975
ISSN: 0923-4748
EISSN: 1879-1719
DOI: 10.1016/j.jengtecman.2009.10.003
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