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Title: Users' creative responses and designers' roles
Authors: Siu, KWM 
Keywords: User-centered system design
Design & society
Issue Date: 2003
Publisher: MIT Press
Source: Design issues, 2003, v. 19, no. 2, p. 64-73 How to cite?
Journal: Design issues 
Abstract: The writer draws on the ideas of “reader response theory” originally applied in literary studies, as well as empirical examples of user-modified designs, to show that users have their own preferences and and their own creative ways or tactics for dealing with user-unfit designs. Designers, especially those producing designs for public use, should avoid “one-size-fits-all” designs. They should rather reconceptualize their role and become facilitators who give users more flexibility and opportunities to actualize designs and to participate in the decision process.
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