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Title: Design and tourism - four ways that design can contribute to tourism innovation
Authors: Wan, CKB 
Keywords: Tourism innovation
Experience Design
Service Design
Smart Tourism Innovation
Design Thinking
Issue Date: 2019
Source: Paper presented at 2019 APacCHRIE & EuroCHRIE Joint Conference, 22-25 May, 2019, Hong Kong (Paper #104 – poster) How to cite?
Abstract: Design has recently garnered the interest of tourism researchers due to its capacity to generate innovations that can transform the tourism industry. To better understand the practical applicability of design to tourism, based on a scoping review, this article delineates the uniqueness and heterogeneity of the field of design and discusses its recent development with respect to tourism innovation. We argue that design knowledge, practice, and thinking can enhance both tourism research and tourism industries and propose four ways that design can contribute to tourism innovation.
Rights: Post with permission of the author.
Appears in Collections:Conference Paper

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