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Title: | Nonlinear consequences of promotive and prohibitive voice for managers' responses: The roles of voice frequency and LMX | Authors: | Huang, X Xu, E Huang, L Liu, W |
Issue Date: | 2018 | Source: | Journal of applied psychology, 2018, v. 103, no. 10, p. 1101-1120 | Abstract: | Departing from past research on managers' responses to employee voice, we propose and examine a nonlinear linkage between promotive/prohibitive voice and managers' evaluations of voicers (i.e., manager-rated voicers' promotability and overall performance). Drawing from social persuasion theory, we theorize that managers tend to give more positive evaluations to employees who engage in a moderate frequency of promotive/prohibitive voice than those who either rarely speak up or speak up very frequently. In Study 1, based on a sample from a Chinese bank, we found that leader-member exchange quality (LMX) moderated the inverted U-shaped linkage of prohibitive voice with manager-rated promotability of voicers, whereas the frequency of promotive voice was not related to promotability, irrespective of levels of LMX. In Study 2, using employee-reported voice frequency, rather than the manager-rated measures adopted in Study 1, we largely replicated the main findings of Study 1 based on a sample from an information technology firm in the United States. In Study 3, using another U.S. sample, from a financial services firm, we found that manager-perceived voice constructiveness mediated the curvilinear interactive effect of prohibitive voice (rather than promotive voice) and LMX on managers' evaluations of employees' overall performance. | Keywords: | Consequences of voice LMX Prohibitive voice Promotive voice Social persuasion |
Publisher: | American Psychological Association | Journal: | Journal of applied psychology | ISSN: | 0021-9010 | EISSN: | 1939-1854 | DOI: | 10.1037/apl0000326 | Rights: | © 2018 American Psychological Association The following publication Huang, X., Xu, E., Huang, L., & Liu, W. (2018). Nonlinear consequences of promotive and prohibitive voice for managers’ responses: The roles of voice frequency and LMX. Journal of Applied Psychology, 103(10), 1101-1120 is available at http://dx.doi.org/10.1037/apl0000326 |
Appears in Collections: | Journal/Magazine Article |
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