Please use this identifier to cite or link to this item:
Title: Organizational cynicism : a social information processing perspective
Authors: Xiao, Jialing
Advisors: Huang, Xu (MM)
Liu , Wu (MM)
Keywords: Organizational behavior
Issue Date: 2018
Publisher: The Hong Kong Polytechnic University
Abstract: Prior studies on organizational cynicism mainly adopt a social exchange perspective in explaining how an employee's experiences with the organization or leader influence the development of organizational cynicism. Less effort has been made to explore other sources or possible mechanisms that influence one's organizational cynicism. In particular, we have little knowledge concerning the role of coworkers in how employees develop organizational cynicism. This dissertation aims to uncover additional antecedents of organizational cynicism. A social information processing (SIP) perspective is used to examine the role of coworkers in an employee's development of organizational cynicism and the subsequent employee work outcomes. The effect of the focal employee's group tenure and the consistency of peers' views on such social process are investigated. Two independent studies were conducted with data from different sources (peers, focal employee, and direct supervisor) at different times to test the research model. The first study was conducted with a leading pharmacy company in mainland China, and the final sample included 377 employees and 100 store managers. The second study was conducted in a logistics company. In a three-wave survey, 31 leaders and 225 employees participated. Both studies suggested that peers' organizational cynicism significantly predicted the focal employee's organizational cynicism and related work outcomes (work engagement, CWB, OCB). In addition, such social information process was conditioned on the focal employee's group tenure and the consistency of peers' organizational cynicism, such that the shorter the group tenure and the more consistency among peers' views, the stronger the peers' influence. This research advances our current literature by uncovering how coworkers' influence affects the construction of organizational cynicism and the subsequent employee outcomes.
Description: 133 pages : color illustrations
PolyU Library Call No.: [THS] LG51 .H577P MM 2018 Xiao
Rights: All rights reserved.
Appears in Collections:Thesis

Files in This Item:
File Description SizeFormat 
991022168758403411_link.htmFor PolyU Users167 BHTMLView/Open
991022168758403411_pira.pdfFor All Users (Non-printable)975.5 kBAdobe PDFView/Open
Show full item record
PIRA download icon_1.1View/Download Contents

Page view(s)

Citations as of Jan 14, 2019


Citations as of Jan 14, 2019

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.