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Title: Work environment and well-being of different occupational groups in hospitality : job Demand–Control–Support model
Authors: ArizaMontes, A
ArjonaFuentes, JM
Han, H
Law, R 
Keywords: Hospitality sector
Job control
Job demands
Social support
Issue Date: 2018
Publisher: Pergamon Press
Source: International journal of hospitality management, 2018, v. 73, p. 1-11 How to cite?
Journal: International journal of hospitality management 
Abstract: The Job Demand–Control and Job Demand–Control–Support (JDCS) models are theoretical approaches that are commonly used to understand the relationship among work characteristics, health, and well-being. In the European context, minimal studies on the main effects and multiplicative model in relation to individual well-being have been conducted. To fill this significant research gap, the present study analyzed the relationship among job demands, job control, social support, and the well-being of certain occupational groups in the European hospitality sector. The JDCS model is critical for the future of the hospitality industry due to its significant role in employees’ well-being, strain, and conflict. Different logistic regression models were employed to test the proposed hypotheses. Findings of the data collected from approximately 2000 hospitality employees (a heterogeneous sample in a homogeneous occupational field given the need to use additional homogeneous samples for improved analysis) in Europe confirm the strain (only among managers) and iso-strain hypotheses of the JDCS model across three occupational groups.
ISSN: 0278-4319
EISSN: 1873-4693
DOI: 10.1016/j.ijhm.2018.01.010
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