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Title: Equilibrium queueing strategies of two types of customers in a two-server queue
Authors: Tang, Y 
Guo, P 
Wang, Y 
Keywords: Equilibrium analysis
Strategic queueing behavior
Two types of customers
Two-server queue
Issue Date: 2018
Publisher: Elsevier B.V.
Source: Operations research letters, 2018, v. 46, no. 1, p. 99-102 How to cite?
Journal: Operations research letters 
Abstract: We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.
ISSN: 0167-6377
EISSN: 1872-7468
DOI: 10.1016/j.orl.2017.11.009
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