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Title: Departure and arrival delays : differentiated impacts on air passengers and operators
Authors: Chanparn, Sutadta
Li, Yilin
Liu, Sum Yuet
Wan, Long Ni
Advisors: WAN, Sarah 
Issue Date: 2017
Publisher: The Hong Kong Polytechnic University
Abstract: In recent years, as the air traffic increase, the demand of air capacity has also increased. However, because of the imbalance between airports’ demand and existing available capacity of airport, airport congestion and flight delay problems are becoming increasingly fierce. As a consequence, some other obvious problems, such as passengers’ dissatisfaction, are aroused. Since passengers’ perceptions on airlines’ on-time performance is essential to their future airline selection decision, it is significant to explore passengers’ perceptions on both departure and arrival delays, in order to provide indications and implications to airlines operations.
Award: Outstanding Capstone Project (2016/2017)
Rights: All rights reserved.
Programme: Bachelor of Business Administration (Honours) in International Shipping and Transport Logistics
Subject Code: LGT4208
Subject Title: ISTL Capstone Project
Appears in Collections:Outstanding Work by Students

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