Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/68879
Title: Manufacturing economy vs. service economy : implications for service leadership
Authors: Shek, DTL 
Chung, PPY
Leung, H 
Keywords: Industrialization
Manufacturing economy
Post-industrialization
Service economy
Service leadership
Service leadership model
Issue Date: 2015
Publisher: Walter de Gruyter GmbH
Source: International journal on disability and human development, 2015, v. 14, no. 3, p. 205-215 How to cite?
Journal: International journal on disability and human development 
Abstract: In the past few decades, there has been a shift from manufacturing to service economy in many places throughout the world. In Hong Kong, 95% of its GDP is made up by the service industries. Conceptually, these two economies are associated with different production characteristics, organizational structures, and desired attributes of workers and leaders. The differences between these two economies in terms of the production modes are discussed in this paper. In particular, the implications of the economy on effective leadership requirements are outlined. With specific reference to the Service Leadership model proposed by the Hong Kong Institute of Service Leadership and Management, the 12 dimensions of the service-oriented personal brand and the 25 principles of service leadership are highlighted.
URI: http://hdl.handle.net/10397/68879
ISSN: 2191-1231
EISSN: 2191-0367
DOI: 10.1515/ijdhd-2015-0402
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