Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/68563
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dc.contributor.authorLi, Len_US
dc.date.accessioned2017-08-29T01:08:56Z-
dc.date.available2017-08-29T01:08:56Z-
dc.date.issued2016-
dc.identifier.citationGlobe: A journal of language, culture and communication, 2016, no. 3, p.64-77en_US
dc.identifier.issn2246-8838-
dc.identifier.urihttp://hdl.handle.net/10397/68563-
dc.description.abstractThis paper presents a number of findings concerning impoliteness within the workplace email of Chinese users of English. Particular interest was given to the exploration of the relationship between specific speech acts and the occurrence of impoliteness and non-politeness; what impolite devices were used in frontline business communication; what are the circumstances, patterns and functions of impoliteness in workplace email? Findings illustrate that message enforcers were the most common impoliteness device used, generally being utilized to make a demand, emphasize a position and place blame. In terms of giving rise to potential impoliteness the assertive speech act was the most hazardous. In order to maintain authenticity the examples used are reproduced exactly as they occurred in the data set, in places substantial deviations from the conventions of English grammar and spelling are to be found. Pedagogical implications are discussed in the conclusion.en_US
dc.description.sponsorshipDepartment of Englishen
dc.language.isoenen_US
dc.relation.ispartofGlobe: A journal of language, culture and communicationen_US
dc.subjectWorkplace emailen_US
dc.subjectEmail actsen_US
dc.subjectImpoliteness devicesen_US
dc.subjectNon-politenessen_US
dc.subjectFaceen_US
dc.titleInvestigating impoliteness in workplace emails by Chinese users of Englishen_US
dc.typeJournal/Magazine Articleen_US
dc.identifier.spage64-
dc.identifier.epage77-
dc.identifier.issue3-
dc.identifier.doi10.5278/ojs.globe.v3i0.1222-
dc.identifier.ros2015001876-
item.fulltextFull Text (via PolyU elinks)-
crisitem.author.deptDepartment of English-
crisitem.author.facultyFaculty of Humanities-
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