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http://hdl.handle.net/10397/67523
Title: | Design and development of a performance evaluation system for the aircraft maintenance industry | Authors: | Ng, KH Tang, HM Lee, CKM |
Issue Date: | 2015 | Source: | 2015 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore, 6-9 Dec 2015, p.564-568 | Abstract: | This paper aims at developing procurement Key Performance Indicators (KPI) system for Maintenance, Repair and Operation (MRO) items using a Business Intelligence tool. A set of typical KPI has been established in an aircraft maintenance enterprise through a case study. The result analyzed by business intelligence tools, has become a critical factor in evaluating the success of financial performance, quality assurance, order fill rate, utilization of productivity and development of knowledge hubs in the procurement sector. An effective and efficient procurement strategy evaluation system is proposed in order to resolve corporate problems, with solid supporting data, improved procurement performance management, facilitation of decision making and procurement evaluation by saving resources and time. The significance of this paper is that we delivers a proactive approach by integrating KPI and BI tool for an aviation maintenance enterprise to access comprehensive external data directly, and to visualize the company performance for formulating strategies and analyzing industrial informatics. | Keywords: | Aircraft maintenance Key performance indicator Business intelligence Procurement performance management |
Publisher: | Institute of Electrical and Electronics Engineers | ISBN: | 978-1-4673-8066-9 (electronic) 978-1-4673-8065-2 (USB) |
DOI: | 10.1109/IEEM.2015.7385710 | Rights: | © 2015 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. |
Appears in Collections: | Conference Paper |
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File | Description | Size | Format | |
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1461_Design and Development of a Performance Evaluation System for the Aircraft Maintenance Industry .pdf | Pre-Published version | 742.41 kB | Adobe PDF | View/Open |
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