Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/66287
Title: A review of the literature on applications of text mining in policy making
Authors: Ngai, EWT 
Lee, PTY
Keywords: Conceptual framework
E-government
Literature review
Policy making
Text mining
Issue Date: 2016
Publisher: Pacific Asia Conference on Information Systems
Source: Pacific Asia Conference on Information Systems, PACIS 2016 - Proceedings, 2016 How to cite?
Abstract: Despite the increasing importance of using text mining and social media technologies in policy-making, an in-depth literature review on this area has yet to be conducted. In this paper, we develop a conceptual framework and review 55 articles related to the development of text mining applications for policymaking. The conceptual framework provides a concise illustration of the stages of policy-making involved in the applications, how applications support policy decision making and alleviate the bounded rationality of decision makers and who benefits from the applications. The literature review aims to facilitate knowledge accumulation concerning text mining applications for policy-making and serves as a guide for future research.
Description: 20th Pacific Asia Conference on Information Systems, PACIS 2016, Taiwan, 27 June - 1 July 2016
URI: http://hdl.handle.net/10397/66287
ISBN: 9789860491029
Appears in Collections:Conference Paper

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