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Title: Analysis on pure e-commerce congestion effect, productivity effect and profitability in China
Authors: Yang, Z
Shi, Y
Yan, H 
Keywords: Congestion
Data envelopment analysis
Total factor productivity
Issue Date: 2017
Publisher: Pergamon Press
Source: Socio-economic planning sciences, 2017, v. 57, p. 35-49 How to cite?
Journal: Socio-economic planning sciences 
Abstract: This paper examines the relationship of e-commerce congestion effect, productivity effect and profit generation in China. The technique of Data Envelopment Analysis (DEA) is used to measure returns to scale and total factor productivity in e-commerce. The results show that e-commerce firms achieve productivity growth but suffer from input congestion. Congestion weakens profitability and leads to negative returns of inputs to outputs. This finding offers a new insight to explain the determinants of profit change. This research enriches production theory of internet companies, and helps managers strengthen their profitability by measuring the existence of congestion and eliminating input congestion resources.
ISSN: 0038-0121
DOI: 10.1016/j.seps.2016.08.002
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