Please use this identifier to cite or link to this item:
Title: The moderating effect of self-efficacy and gender on work engagement for restaurant employees in the United States
Authors: Liu, J
Cho, S
Putra, E 
Keywords: Self-efficacy
Work engagement
Perceived organizational support
Intent to leave
Issue Date: 2017
Publisher: Emerald Group Publishing Limited
Source: International journal of contemporary hospitality management, 2017, v. 29, no. 1, p. 624-642 How to cite?
Journal: International journal of contemporary hospitality management 
Abstract: Purpose - The purpose of the study was to examine the moderating effect of self-efficacy and gender on work engagement.
Design/methodology/approach - The survey study was conducted on 149 restaurant employees, and multiple regression analyses were used to analyze the data.
Findings - Self-efficacy significantly moderated the impact of perceived organizational support on work engagement, but the moderating effect of self-efficacy was only significant for women with low self-efficacy. Self-efficacy did not moderate the impact of work engagement on intent to leave.
Practical implications - The results of the study provide suggestions for managing men and women with different levels of self-efficacy in the hospitality workplace.
Originality/value - The focus of previous studies on work engagement has primarily been on its antecedents and outcomes, but little is known about individual differences in the relationship between work engagement and its antecedents/outcomes. This is the first study investigating self-efficacy and gender as moderators of work engagement in the hospitality industry.
ISSN: 0959-6119
EISSN: 1757-1049
DOI: 10.1108/IJCHM-10-2015-0539
Appears in Collections:Journal/Magazine Article

View full-text via PolyU eLinks SFX Query
Show full item record

Page view(s)

Last Week
Last month
Checked on Aug 20, 2017

Google ScholarTM



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.