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Title: More promotion-focused, more happy? Regulatory focus, post-purchase evaluations and regret in the real estate market
Authors: Chen, JT
Hui, E 
Wang, ZM
Keywords: Housing
Post-purchase evaluation
Regulatory focus
Issue Date: 2017
Publisher: SAGE Publications
Source: Urban studies, 2017, v. 54, no. 1, p. 251-268 How to cite?
Journal: Urban studies 
Abstract: This research examines how regulatory focus, in terms of promotion-prevention discrepancy (promotion level minus prevention level), influences homebuyers' post-purchase evaluations and experiences. Field study data is collected by questionnaire and structural equation modelling (SEM) is used for data analysis. In China's urban real estate market, when the level of promotion focus exceeds that of prevention focus, homebuyers have better evaluation of their acquisition, less regret and higher satisfaction. Besides product and service attributes, a house's investment performance and financial burden are important in shaping purchasers' regret and satisfaction. The findings also show that some individual and purchase traits influence post-purchase evaluations and experiences.
ISSN: 0042-0980
EISSN: 1360-063X
DOI: 10.1177/0042098015619320
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