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Title: Discovering user interface requirements of search results for mobile clients by contextual inquiry
Authors: Chan, DL
Luk, RWP 
Leong, HV 
Ho, KS
Keywords: Hierarchical access
Mobile search
Interface design
Issue Date: 2009
Publisher: Springer
Source: Lecture notes in computer science (including subseries Lecture notes in artificial intelligence and lecture notes in bioinformatics), v. 5618, p. 365-374 How to cite?
Journal: Lecture notes in computer science (including subseries Lecture notes in artificial intelligence and lecture notes in bioinformatics) 
Abstract: This paper reports our in situ study using contextual inquiry (CI). It solicits user requirements of hierarchically organized search results for mobile access. In our experiment, search activities of our subjects are recorded in the video, and the interviewer solicits the interface requirements, during and after the experiment. An affinity diagram is built as a summary of our findings in the experiment, and the major issues are discussed in this paper. The search behavior of our subjects is summarized into a flow chart. In this study, we report mobile interface features that are desired by our users in addition to those found in an earlier survey.
Description: HCI International 2009, the 13th International Conference on Human-Computer, is held jointly with, Symposium on Human Interface (Japan) 2009, 8th International Conference on Engineering Psychology and Cognitive Ergonomics, 5th International Conference on Universal Access in Human-Computer Interaction3rd International Conference on Virtual and Mixed Reality, 3rd International Conference on Internationalization, Design and Global Development, 3rd International Conference on Online Communities and Social Computing, 5th International Conference on Augmented Cognition, 2nd International Conference on Digital Human Modeling, 1st International Conference on Human Centered Design, San Diego, California, USA, 19-24 July 2009
ISBN: 978-3-642-02558-7 (print)
978-3-642-02559-4 (online)
ISSN: 0302-9743
EISSN: 1611-3349
DOI: 10.1007/978-3-642-02559-4_40
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