Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/64146
Title: Case studies on user participation and customer satisfaction survey
Other Titles: 使用者参与及顾客满意调查的案例分析
Authors: Ho, KW 
Issue Date: 2008
Publisher: 北京大学出版社
Source: In 陳錦棠 et al (Eds.), 香港社会服务评估与审核, p. 145-155. 北京市: 北京大学出版社, 2008 How to cite?
URI: http://hdl.handle.net/10397/64146
ISBN: 9787301141274
7301141270
Appears in Collections:Book Chapter

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