Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/63588
Title: Investigating the effect of multiple service failure events on consumer evaluations of strategic alliance entities ? A justice theory perspective
Authors: Weber, K 
Sparks, B
Issue Date: 2016
Source: 25th Annual Frontiers in Service Conference, Bergen, Norway, 25-27 June 2016 How to cite?
URI: http://hdl.handle.net/10397/63588
Appears in Collections:Conference Paper

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