Please use this identifier to cite or link to this item:
Title: Investigating the effect of multiple service failure events on consumer evaluations of strategic alliance entities ? A justice theory perspective
Authors: Weber, K 
Sparks, B
Issue Date: 2016
Source: 25th Annual Frontiers in Service Conference, Bergen, Norway, 25-27 June 2016 How to cite?
Appears in Collections:Conference Paper

Show full item record

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.