Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/62921
Title: Critical service encounters in Hong Kong restaurants : what the visitors are saying
Authors: Kivela, J
Issue Date: 2001
Source: Tourism, 2001, v. 49, no. 2, p. 87-97
Publisher: Institute for Tourism
Journal: Tourism 
ISSN: 1332-7461
Appears in Collections:Journal/Magazine Article

Access
View full-text via PolyU eLinks SFX Query
Show full item record

Page view(s)

91
Last Week
2
Last month
Citations as of Sep 14, 2020

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.