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Title: Hotel career management in China measurement scale development and empirical study
Authors: Kong, H
Song, H
Keywords: Hotel career management
Measurement scale
Career satisfaction
Factor analysis
Structural equation modeling
Issue Date: 2011
Publisher: 旅游学刊杂志社
Source: 旅游学刊 (Tourism tribune), 2011, v. 26, no. 10, p. 58-62 How to cite?
Journal: 旅游学刊 (Tourism tribune) 
Abstract: This paper aims to develop a measurement scale for hotel career management, and examines the effect of hotel career management on employees' career satisfaction. Both qualitative and quantitative research methodologies are applied. In-depth interviews are first conducted to collect primary data of career management activities, and then main survey is conducted nationwide to collect representative data. After a series of exploratory factor analysis, three dimensions are extracted, namely career appraisal, career training, and career development. The results of confirmatory factor analysis indicates that the measurement items developed are both reliable and valid. Then, structural equation modeling is used to examine the relationship between hotel career management and career satisfaction. The findings indicate that there is a positive relationship between effective career management and employees' career satisfaction. Of the three factors of hotel career management, career appraisal contributes the most to career satisfaction, followed by career development, and career training. Both academic and practical implications are discussed to provide valuable insights for hotel management in China. The paper concludes with the discussion of limitation and suggestions for future research.
ISSN: 1002-5006
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