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Title: The relationship between demographic characteristics and socialization outcomes among new employees in Hong Kong hotels
Authors: Lo, A 
Lam, T
Keywords: Hotel
New employees
Demographic characteristics
Issue Date: 2002
Publisher: Taylor & Francis
Source: Journal of human resources in hospitality & tourism, 2002, v. 1, no. 2, p. 1-14 How to cite?
Journal: Journal of human resources in hospitality & tourism 
Abstract: High turnover among new hotel employees has become a major concern for Hong Kong hotel managers. Previous studies have shown that the demographic characteristics of employees are related to their subsequent behavior and attitude. However, there is little vigorous discussion on new employees in particular. This study examines the relationship between the demographic characteristics of new employees and their socialization outcomes in the Hong Kong hotel industry. Its findings show that there are significant differences between the effects of certain demographic characteristics on job satisfaction, organizational commitment and turnover intentions. Some recommendations for maintaining new employees' productivity and minimizing turnover intentions are made for hotel managers' consideration.
ISSN: 1533-2845
EISSN: 1533-2853
DOI: 10.1300/J171v01n02_01
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