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Title: Business process reengineering in a British company : a case study
Authors: Gunasekaran, A
Chung, WWC
Kan, K
Keywords: BPR
Case studies
Issue Date: 2000
Publisher: Emerald Group Publishing Limited
Source: Logistics information management, 2000, v. 13, no. 5, p. 271-285 How to cite?
Journal: Logistics information management 
Abstract: A case study conducted in a British company (Company A) on reengineering business processes is presented. It gives an example on how a case study ought to be written in order to go beyond the standard for writing an industrial report to one that is acceptable by academic peers. A good case study ought to contain information that readers can use in replicating the experiences gained and lessons learnt in future endeavours under similar settings. When a collection of good case studies is available to a practitioner or researcher he could formulate his plan for the future and avoid “re‐inventing the wheel”. This is most important to research in operations management because it lends a hand in the building up of a theory in POM to make an impact in its natural settings.
ISSN: 0957-6053
DOI: 10.1108/09576050010378496
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