Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/60533
Title: The impact of the Internet on travel agencies
Authors: Law, R 
Leung, K
Wong, J
Keywords: Leisure activities
International travel
Tourism
Internet
Online databases
Hong Kong
Issue Date: 2004
Publisher: Emerald Group Publishing Limited
Source: International journal of contemporary hospitality management, 2004, v. 16, no. 2, p. 100-107 How to cite?
Journal: International journal of contemporary hospitality management 
Abstract: This paper examines tourist perceptions of the potential for the elimination of travel agencies in the presence of the Internet. The opinions of 413 tourists on making transactions through both Internet‐based (hereafter, online) and traditional distribution channels were analysed. Experimental results illustrated that tourists still used professional services and advice offered by travel agencies. Tourists also agreed that more information could be found through the Internet. Following the findings, the paper suggests that both online and traditional distributional channels can coexist in the future.
URI: http://hdl.handle.net/10397/60533
ISSN: 0959-6119
EISSN: 1757-1049
DOI: 10.1108/09596110410519982
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