Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/58558
Title: Enterprise information system for customer services excellence
Authors: Lee, JYP
Chung, WWC
Issue Date: 2004
Publisher: MISR Unit, Department of Industrial and Systems Engineering, Hong Kong Polytechnic University
Source: In WWC Chung (Ed.), Second International Workshop on Supply Chain Management and Information Systems, The Hong Kong Polytechnic University, July 7-10 2004, p. 133-141. Hong Kong : MISR Unit, Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, 2004 How to cite?
URI: http://hdl.handle.net/10397/58558
Appears in Collections:Conference Paper

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