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Title: Relationship quality and customer loyalty in China
Authors: Wong, YH
Oswald, P
Lau, LBY
Issue Date: 2002
Source: In E Kaynak & FD Sarvan (Eds.), The 11th Annual World Business Congress, International Management Development Association, Turkey, USA, 10-14 July 2002, p. 495-502 How to cite?
Appears in Collections:Conference Paper

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