Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/56192
Title: Antecedents of consumer complaining behaviors : a comparison of Chinese and western consumers
Authors: Cheng, S
Lam, TERRY
Issue Date: 2002
Source: First Asia Pacific Forum For Graduate Students Research In Tourism, Macau, May 22, 2002, p. 1-10 How to cite?
URI: http://hdl.handle.net/10397/56192
Appears in Collections:Conference Paper

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