Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/55911
Title: Service leadership education for university students in Hong Kong : subjective outcome evaluation
Authors: Shek, DTL 
Lin, L 
Liu, TT
Keywords: Chinese
Client satisfaction
Service leadership
Subjective outcome evaluation
University students
Issue Date: 2014
Publisher: Walter de Gruyter GmbH
Source: International journal on disability and human development, 2014, v. 13, no. 4, p. 513-521 How to cite?
Journal: International journal on disability and human development 
Abstract: This study examined the perceptions of students taking a subject entitled “Service Leadership” at the Hong Kong Polytechnic University. After taking the subject, the students were invited to respond to a subjective outcome evaluation measure assessing the perceived program qualities, instructor qualities and perceived benefits of the subject. Regarding the descriptive profile of responses to the items, students displayed positive perceptions of the subject content and teachers, and most of them regarded the subject to be beneficial to their development of service leadership qualities. While the three dimensions of subjective outcome were significantly correlated, perceived program qualities but not perceived instructor qualities predicted perceived effectiveness of the program.
URI: http://hdl.handle.net/10397/55911
ISSN: 2191-1231
EISSN: 2191-0367
DOI: 10.1515/ijdhd-2014-0349
Appears in Collections:Journal/Magazine Article

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