Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/54515
Title: Consumer responses to service failure events in strategic airline alliances : a justice theory perspective
Authors: Weber, K 
Keywords: Customer services
Service industries
Strategic alliances (Business)
Airlines -- Management
Organizational justice
Issue Date: 2008
Publisher: VDM Verlag Dr Müller
Source: Weber, K. Consumer responses to service failure events in strategic airline alliances : a justice theory perspective. Saarbrücken Germany: VDM Verlag Dr Müller, 2008 How to cite?
URI: http://hdl.handle.net/10397/54515
ISBN: 9783639019018
Appears in Collections:Book

Access
View full-text via PolyU eLinks SFX Query
Show full item record

Page view(s)

19
Last Week
1
Last month
Checked on Aug 13, 2017

Google ScholarTM

Check



Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.