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Title: Consultants as knowledge brokers in tourism and hospitality : a preliminary analysis
Authors: Xiao, HG 
Issue Date: 2015
Source: 22nd International Conference on Recent Advances in Retailing and Services Science , EIRASS 2015, European Institute of Retailing and Services Studies, Montreal, Canada on 27-30 July 2015, book of abstract How to cite?
Abstract: Consultants play a unique role as knowledge brokers in a scientific community. In an accelerating demand for knowledge-based practices, consulting has not only turned into a flourishing profession, it has also served as an effective strategy for academic researchers to demonstrate practical implications of their work, for example, through spreading innovative ideas, and promoting the use of scientific research for industry, policy and development practices in their respective fields. This study focuses on the fields of tourism and hospitality, and aims to look into the role of consultants (both academic consultants and professional ones) in fostering knowledge-based practices in the hotel and tourism industries. Empirical data through consultant interviews, participant observations, and personal (somewhat ethnographic) reflections are to be reported. The preliminary analysis and discussion are contextualized in, and hope to contribute to, sociologies of knowledge in pertinence to diffusions of innovation, knowledge transfer, scientific community, and communities of learning and practice. Practically, results of the study will help better understand consultant-client relationships, and shed light on promoting knowledge-based practices in the planning, development, and management of hotel and tourism in Hong Kong and mainland China.
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