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|Title:||Chinese-american consumers : how does acculturation affect their responses to service failure situations?||Authors:||Weber, K
|Issue Date:||2013||Source:||The 13th International Research Symposium on Service Excellence in Management, Karlstad, Sweden, 10-13 Jun, 2013 How to cite?||URI:||http://hdl.handle.net/10397/53408|
|Appears in Collections:||Conference Paper|
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