Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/51688
Title: Yes maam : call centre conversations
Authors: Forey, G 
Lockwood, J
Issue Date: 2004
Source: International Systemic Functional Congress, Kyoto, Japan, 6-9 September 2004 How to cite?
URI: http://hdl.handle.net/10397/51688
Appears in Collections:Conference Paper

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