Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/51595
Title: Quality management implementation for logistics service providers : a ten-step approach
Authors: Lai, KH 
Cheng, TCE 
Issue Date: 2004
Source: 9th International Conference on ISO 9000 & TQM, Bangkok, Thailand, 5-7 April 2004 How to cite?
URI: http://hdl.handle.net/10397/51595
Appears in Collections:Conference Paper

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