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Title: Design of a generic enterprise management system - a case study of strategic customer relationship management
Authors: Kwok, KCM
Choy, KL 
Lee, YF
Li, YW
Lau, HCW
Kwok, SK
Issue Date: 2006
Source: The 4th International Conference on Supply Chain Management & Information Systems (SCMIS 2006), Taichung, Taiwan, 5-7 July, 2006, p. 65-72
Appears in Collections:Conference Paper

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