Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/49684
Title: An intelligent customer relationship management system for consolidated freight service industry in Hong Kong
Authors: Chow, HKH
Choy, KL 
Lee, WB 
Lam, TC
Lau, HMS
Issue Date: 2006
Source: The 4th International Conference on Supply Chain Management & Information Systems (SCMIS 2006), Taichung, Taiwan, 5-7 July, 2006, p. 101-109 How to cite?
URI: http://hdl.handle.net/10397/49684
Appears in Collections:Conference Paper

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