Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/48731
Title: Re-engineering and change of organizational culture for enhancing quality of customer service in a manufacturing company
Authors: Chu, KF
Issue Date: 2002
Source: Proceedings of the 3rd International Conference on Quality and Reliability, Melbourne, Aug, 2002, p. 117-121 How to cite?
URI: http://hdl.handle.net/10397/48731
Appears in Collections:Conference Paper

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