Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/48390
Title: Tour operators' quality assurance and business excellence
Authors: Mak, B 
Chan, W 
Issue Date: 2002
Source: 7th International Conference On ISO 9000 & TQM, Australia, Apr 2-4, 2002, p. 259-260 How to cite?
URI: http://hdl.handle.net/10397/48390
Appears in Collections:Conference Paper

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