Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/47125
Title: Driving innovation and improving employee capability : the effects of customer knowledge sharing on CRM
Authors: Shi, J
Yip, L
Issue Date: 2007
Source: The Global Management & Information Technology Research Conference, New York, 23-26 May 2007 How to cite?
URI: http://hdl.handle.net/10397/47125
Appears in Collections:Conference Paper

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