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Title: Assessing effects of acculturation on service failure responses : insights from Australian-Chinese consumers
Authors: Weber, K 
Sparks, B
Hsu, C 
Issue Date: 2012
Source: The European Council on Hotel, Restaurant & Institutional Education (EuroChrie) Annual Conference, Lausanne, Switzerland, 25-27 Oct, 2012 How to cite?
Appears in Collections:Conference Paper

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