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Title: Chinese-american consumers : how does acculturation affect their perceptions of and responses to service failure situations?
Authors: Weber, K 
Hsu, C 
Sparks, B
Issue Date: 2012
Source: Consumer Behavior in Tourism Symposium 2012, South Tyrol, Italy, 10-13 Dec, 2012 How to cite?
Appears in Collections:Conference Paper

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