Please use this identifier to cite or link to this item:
Title: Chinese-american consumers : how does acculturation affect their perceptions of and responses to service failure situations?
Authors: Weber, K 
Hsu, C 
Sparks, B
Issue Date: 2012
Source: Consumer Behavior in Tourism Symposium 2012, South Tyrol, Italy, 10-13 Dec, 2012 How to cite?
Appears in Collections:Conference Paper

Show full item record

Page view(s)

Last Week
Last month
Checked on Aug 20, 2017

Google ScholarTM


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.